Data Usage Policy
Last updated: March 15, 2025
How We Use Tracking Technologies
At Maxifyultrixpro, we believe transparency builds trust. This page explains exactly how our website uses various tracking technologies and what choices you have.
When you visit maxifyultrixpro.com, several types of small data files may be stored on your device. These help us understand how people interact with our event analysis platform and improve your experience.
We've designed our tracking approach to balance functionality with privacy. Most tracking technologies serve specific purposes - from keeping you logged in to understanding which content helps our Taiwan-based clients most.
Types of Data Collection
What Gets Tracked and Why
Website Navigation Patterns
We monitor which pages visitors spend time on and where they encounter difficulties. For instance, if many people abandon our training enrollment form halfway through, that signals we need to simplify the process.
Feature Usage Analytics
Our event analysis platform includes various reporting tools. We track which features get used most often to prioritize development resources and identify training topics our clients need most.
Geographic and Device Information
Since we serve the Taiwan market specifically, location data helps us understand regional preferences. Device information ensures our reports display correctly whether you're using a desktop in Taipei or reviewing data on your phone during an event in Kaohsiung.
Communication Preferences
We remember how you prefer to receive updates about new features or training opportunities. Some clients want email notifications, others prefer dashboard alerts, and some opt out entirely.
Managing Your Tracking Preferences
You have several ways to control how we collect and use your data:
Browser Settings
Most browsers let you block or delete tracking files entirely. However, this might break certain website functions. Chrome, Firefox, Safari, and Edge all have privacy settings where you can adjust these preferences.
Selective Blocking
Browser extensions like uBlock Origin or Privacy Badger can block marketing trackers while allowing functional ones. This gives you a middle ground between full tracking and a potentially broken user experience.
Incognito or Private Browsing
Using private browsing mode prevents most tracking, though it also means you'll need to log in repeatedly and won't see personalized content.
Data Retention and Storage
How Long We Keep Information
Analytics data gets aggregated and anonymized after 90 days. Personal preferences and account-related information persist until you delete your account or request removal.
Marketing tracking data expires after 2 years or when you opt out, whichever comes first. Essential security logs are kept for 1 year to help identify and prevent abuse.
Data Processing Location
Your data is processed primarily on servers located in Taiwan, with some backup systems in Singapore. We use established cloud providers with strong security practices rather than managing physical servers ourselves.
Third-Party Services
We work with several external services that may place their own tracking files:
- Google Analytics for website traffic analysis
- CloudFlare for security and content delivery
- Intercom for customer support chat
- Stripe for payment processing (training programs only)
Each of these services has their own privacy policies. We've configured them to minimize data collection where possible, but recommend reviewing their policies if you have specific concerns.
Your Rights and Control
Beyond blocking tracking technologies, you can request access to what data we've collected about you, ask for corrections to inaccurate information, or have your data deleted entirely.
If you're a current client, deleting all your data will affect our ability to provide ongoing support and access to your historical event reports. We can work with you to find a solution that protects your privacy while maintaining service continuity.
For marketing communications, every email includes an unsubscribe link. You can also update your communication preferences through your account dashboard or by contacting our support team directly.
Changes to This Policy
We update this policy when we add new features or change how we handle data. Significant changes will be communicated via email to active users, with a summary of what's different and any actions you might want to take.
Questions About Data Usage?
We're happy to explain our practices in more detail or help you configure your privacy preferences.
Email: [email protected]
Phone: +886 2 2253 0782
Address: No. 735號, Hanmin Rd, Xiaogang District, Kaohsiung City, Taiwan 812